Shipping Policy

SHIPPING IN INDIA 
We offer FREE SHIPPING anywhere in India.

We use the services of private courier companies DTDC or RIVIGO.

At pin codes where these companies do not serve, we use the services of the INDIAN SPEEDPOST, since it covers all the rural pin codes. The product usually reaches its domestic destinations within 4-5 working days. Our website provides a tracking number by auto-mail. 

Please note that we will send the shipment by private courier companies only if the pin codes are served by them. Please allow 1-3 working days for your order to be dispatched. Normally orders placed before 1 pm on a business day, we aim to ship the same day, providing card security checks are complete, the payment is received and stock availability is confirmed. Orders placed after 1 pm will be shipped the next business day. Orders received on Sunday or during holidays are dispatched the following Monday or next working day. During busy times, such as holiday periods, there can be processing and shipping delays. Shipping delay is a 3rd party issue and we shall not be held liable for any delay in shipping by the shipping companies. The orders cannot be shipped to PO boxes or military addresses. Rural domestic addresses require one or more additional days to deliver.


OCTROI, ENTRY TAX, OTHER STATE TAXES
The customer’s state may charge an OCTROI Duty or any other tax, if applicable, on the top of the price of the item as per the law of the land. These charges are beyond our control and will have to be paid by the customer.
Domestic customers are responsible for any OCTROI Duty charged by their state governments. We are unable to predict which shipments will be assessed these fees or the amount of the fee that may be charged. In cases of refusal, either the cost of the goods or return service costs will be assessed and debited accordingly.
Tracking: e-mail containing your package tracking information will be sent after shipment is in transit.
Please email us at jaipurirazai@gmail.com if you have any questions.

INTERNATIONAL SHIPPING

International customers may check our international website www.roopantaran.com for International sales and deliveries.

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